Privacy Policy for A Big Candy Casino

Effective Date: 1 June 2026

Welcome to A Big Candy Casino ("we", "our", "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in Australia.

1. Information We Collect

We collect the following types of personal information:

Identity Information: name, date of birth, gender.
Contact Information: email address, phone number, postal address.
Account Information: username, password, payment details.
Usage Data: IP address, browser type, device information, pages visited, time spent on the site.
Transaction Data: deposits, withdrawals, bets placed, winnings.
Verification Data: documents to verify your identity as required by law (e.g., government-issued ID).

2. How We Use Your Information

We use your personal information to:

Provide and manage your account and our services.
Process payments and transactions securely.
Verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
Communicate with you about your account, promotions, and updates (where you have consented to receive marketing).
Improve our website, services, and customer experience.
Detect and prevent fraud and other unlawful activities.

3. Disclosure of Your Information

We may disclose your personal information to:

Our service providers and partners who assist us in operating the website and providing services.
Regulatory bodies, law enforcement agencies, or government authorities as required by Australian law.
Payment processors and financial institutions to facilitate transactions.
Third parties in connection with a merger, acquisition, or sale of assets.

All third parties are required to keep your information confidential and use it only for the purposes we disclose.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and serve personalized content and ads. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the Australian Privacy Act 1988 and related regulations, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent to marketing communications at any time.
Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

8. International Transfers

Your information may be transferred to and stored in countries outside Australia. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Candy Lane, Sydney, NSW 2000, Australia

Thank you for choosing A Big Candy Casino. We are committed to protecting your privacy and providing you with a safe and enjoyable gaming experience.